Shipping Rates and Policies

At SURYA PRODUCTS, we strive to provide the best possible customer experience when it comes to shipping rates and policies. We believe in being transparent about our policies so that our customers can make informed decisions.

 

We apply a flat shipping charge of Rs. 100 on orders that are on or below the total of Rs. 499. This charge covers the cost of packaging, handling, and shipping your order to your desired destination. If your order total is above Rs. 499, then you will be eligible for free shipping.

 

We understand that shipping costs can add up and become a burden for our customers. Hence, we offer free shipping on all orders above Rs. 499. This means that you can shop without having to worry about any additional shipping costs. The free shipping offer is valid for all our products and across all locations within India.

 

We understand that timely delivery is crucial for our customers, and we strive to make sure that your order is delivered to you as soon as possible. We generally ship orders within 24 hours of receiving them, and you can expect to receive your order within 3-5 business days.

 

Once your order is shipped, we will send you a confirmation email with a tracking number that you can use to track your order. You can use the tracking number to check the status of your order and know when to expect delivery.

 

At the moment, we only offer shipping within India. However, we are working on expanding our shipping options to include international destinations. We will update our customers as soon as we have more information on international shipping.

 

We want our customers to be completely satisfied with their purchase. If for any reason you are not happy with your order, you can return it within 10 days of receiving it. We will issue a refund once we receive the returned product in its original condition. Please note that shipping charges are non-refundable, and the customer will be responsible for the cost of return shipping.

 

We hope that this information helps you make an informed decision while placing your order with us. If you have any further questions or concerns regarding our shipping rates and policies, please do not hesitate to contact us.